Skills

Methods Expertise

ITIL (IT Infrastructure Library) – framework for IT Service Management

PRINCE2 (Projects in Controlled Environments) – process-driven project management methodology

GxP / GMP (Good Manufacturing Practices) – guidelines on quality assurance for production processes in the pharmaceutical industry

Professional Emphases

IT Service Management (ITSM)

Service Strategie

Service Design

Service Transition

Service Operation

Continual Service Improvement

Business Development & Marketing

Pre-Sales and Acquisition

Portfolio & Program Management

Strategy Development

Controlling & Reporting

Consulting

Infrastructure- and Solution-Consulting (onPrem, Cloud and Hybrid)

Solution Design

Technical support in the context of installation and configuration

Full Service Provider

Hosting, Managed Hosting – Data Center and Cloud

Web- and Cloud Application Management, 2nd Level Support, technical support

Software as a Service

Microsoft Azure Management (Enterprise Agreement, Department and Account Management)

Technology Focus

Microsoft (Business & Enterprise Solutions)

Microsoft Azure (International, Deutschland)

SharePoint

Windows Server

Microsoft SQL Server

Microsoft System Center

Microsoft Dynamics NAV – Hosting und Application Management

SharpCloud

Main Topics (current)

Cloud Computing (Public, Private, Hybrid) – Microsoft Azure Cloud

Industry 4.0

IoT

Software as a Service / Solution as a Service

DevOps

Digital Transformation

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