Certifications & Courses

Methodical Expertise

Sales

Nutbaser Training (Klaus Amann – Nutbaser GmbH)

Project Management

PRINCE2 Foundation Certified

Service Management

Foundation Certificate in IT Service Management (ITIL v3)

Foundation Certificate in IT Service Management (ITIL v2)

Technology

Workshop Dell|EMC CX Product Family

Certificate Access Database (Basics)

Microsoft Certified Professional – Microsoft Windows 2000 Professional

Data Protection / Data Security

Information Security and Data Protection

Obligation of the Data and Telecommunications Secrecy and  Information Protection

Obligation of the Data and Information Protection

Soft Skills

Self- and Stress-Management – Basics and Advanced Seminar (KindlerCoaching)

Manage Customer Relationship Professionally  (Blume GmbH)

Negotiation Management (Focus Change GmbH)

Professional Business Presenter – present successfully and convincingly (HPS Training)

 

 

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