3 partners are concentrating their competencies in favor of the end-customer – A support and service concept for Dynamics NAV 2013 on Azurethe following post is from Alexander Schille
Since 2006, T -Systems Multimedia Solutions GmbH (T-Systems MMS) is a gold certified partner of Microsoft. Based on Microsoft technologies such as SharePoint , Lync , Windows Azure or Windows 8 we create web-based applications for customers in different industries, which we then operate and support.
Through the partnership with Microsoft we are able to offer joint software development and extended support which benefits both T-Systems MMS projects and customer projects, due to the joint expertise. Furthermore, T-Systems MMS is able to obtain early insight into upcoming projects and can participate in the so-called TAP programs from Microsoft by using beta products in pilot projects.
As of 2013, we are profiled in our partnership in the following competencies:
Due to successful joint partnership, T-Systems MMS were approached by Microsoft in September 2013 and are now able to offer „Dynamics NAV 2013 on Azure„.
Due to T-Systems MMS general know-how in operating IT systems and specialist knowledge in Application Management for Microsoft solutions; Microsoft asked us if we could envisage operating Dynamics NAV 2013 in Microsoft Azure and to develop a concept for this.
A support model was quickly developed, and took into consideration the competencies of all parties.
Dynamics NAV is sold through partners, who develop Dynamics NAV Business Solutions (business processes) for customers or industries, such as financial accounting and warehousing.In our support concept the Partner with their competence and business know-how takes on the role of the Solution Provider and is responsible for the solution lifecycle. The Solution Provider maintains the contact to their customer.
T-Systems Multimedia Solutions is the Platform provider in this concept. We plan and implement the Dynamics NAV on Azure Platform solution, based on the requirements of the Solution Provider. We prepare the platform for the Business Solution and we are responsible for smooth operations. Our competencies lie in the holistic application management – we make the entire application lifecycle and actively support the Solution Provider in every stage of development.
As the third party, Microsoft offers the Azure Cloud as an infrastructure provider and ensures the demand-driven, flexible and scalable infrastructure.
The goal is that the end-customers who use the business solution based on Dynamic NAV to obtain a stable system customized to their requirements.
With our support model we manage the Solution Provider, Platform Provider and Infrastructure Provider and concentrate the competencies of the providers in favor of the end-customer.
A presentation about our support and service concept can be downloaded here: slideshare.
After a well-attended CeBIT and after many enquires there are many opportunities for Dynamics NAV on Azure. With different partners in Germany and Europe will develop and expand the opportunities.